Customer Care

At RMI, our philosophy that customers come first and are our primary focus separates us from the competition.

We have built a team of customer service associates and specialists with one goal in mind: provide our associations, board members and homeowners with superior customer service!

The requirements of our industry and expectations of our clients are constantly changing.  

To achieve the maximum level of service possible, we have adapted our Customer Service Department to the demands of our clients and the industry. 

Our Customer Service Team provides timely solutions to:

• Support of Community Managers
• Telephone inquiries
• Work orders
• Resale applications
• New ownership records
• Non-compliance
• Architectural review processing