COMPANY

EDUCATION & TRAINING

Continuing Education & Learning

RMI is committed to providing education and leadership opportunities to our employees – the very foundation of our success.

Our clients recognize and appreciate our well trained and highly motivated employees who represent the highest levels of professionalism and skill that the industry has to offer.

RMI’s philosophy is to hire individuals with exceptional attitudes and ethics, then teach them the skills necessary to be successful. Our goal is to develop leaders who exceed client and personal expectations while delivering the highest level of customer service in the industry. We are able to do this by offering extensive training on a regular basis in our state-of-the-art Learning Center.

Our Learning Center incorporates substantial displays and vignettes of actual community features like pool drains & valve systems, plumbing, landscaping, lighting & electricity, different stages of asphalt repair, guard/gate house mechanisms, roofing materials, walls & insulation, and even a concierge desk. All of these display centers also incorporate an audio learning feature to help Community Managers become better equipped and knowledgeable with the components that exist in the communities they manage.

Training seminars and educational opportunities are available to managers and board members on a weekly and monthly basis on various topics such as Basic Accounting & Financials, Budget Workshops, Basic Board Training and Legislative Updates.

In our commitment to education and training, RMI also offers a School of Professional Development which is designed with the future in mind. This program combines off-site training, mentoring, and on-the-job experience with courses such as:

• Customer Service Skills
• Communication Techniques
• Logical Problem Solving
• Managing Conflict
• Group Decision Making
• Effective Time Management
• Understanding Budgets