RMI FORMS

RESALE DISCLOSURE REQUEST

Demand Statement
This is a statement of the sellers current balance and fees to be collected through escrow. Also known as a Request, Pay-off Statement, Demand Letter, Pay-off Demand, Escrow Demand or HOA Statement.

Mortgage Questionnaire
Contains a list of questions and answers about the Association; included is a budget and a litigation letter. This document is also known as a Condocert, HOA Cert, a 921 Form, Mortgage Cert or Certificate, or Warranty Letter.

Seller's Disclosure Package
Includes the Association's governing documents, such as the CC&Rs and budget. A certificate with information regarding the seller’s account will also be included. This package is also known as HOA Documents, Resale Package, Transfer Package, or Resale Docs.

Foreclosure Package
Package includes a statement with Owner's assessment information and the Association contact information. A W-9 will also be included.

Click here to Order a Resale or Lending Document

Sun City Anthem Owners: Demand orders can now be placed online. To order a Demand Statement, Seller’s Disclosure Package and/or Mortgage Questionnaire click here.

Ordering Documents FAQs

I need a Seller’s Package, Questionnaire, Demand Statement, or Foreclosure Package. How can I order one?
Click here to go to the "Order a Resale or Lending Document" page. If you haven’t registered, you will need to do so. Once you have registered, please follow the online instructions to proceed.

I do not have a user name and pass-word. How do I log in?
Click here to go to the "Order a Resale or Lending Document" page and click the “Register Here” button. Enter all requested infromation. Your username will be your email address and you will create the password.

Do I have to pay in advance for the item(s) I need?
Yes. Payment is only taken in advance with a credit/debit card online. Checks can only be taken with the paper request form (see below). Anyone can order documents, including the seller, buyer, real estate agent, title company, or mortgage company.

I do not have a credit card or do not want to use one to order. Is there any other way to pay?
If you want to pay with a check, you must request a paper order form and mail it to WelcomeLink processing center. To get the paper request form, contact WelcomeLink at 1-888-679-2500. It is required that you request a separate form for each order that you place.

I do not have a computer. How can I order a package?
Call WelcomeLink at 1-888-679-2500 to request a paper request form that can be sent to you via fax, email, or U.S. mail. The form will need to be returned to WelcomeLink, using the address or fax number at the top of the form.

How can I tell if my order went through?
You should receive a confirmation page at the end of the order process, which can be printed and retained for your records. Also, a confirmation email will be sent to the email address that you provided. If you would like to check the status of an order or view your order history, you may login and navigate to the "My Orders" or "My Account" page of the website.

How will my order be delivered?
Demands, Questionnaires, and Foreclosure Packages will be sent via email or fax, depending on the method chosen when the order is placed. The Resale Disclosure package will be shipped via UPS.

How much will my order cost?

I do not have the ability to order online. Can you complete my order in your office?
Our packages are only processed online and with the paper request order form.

How do I obtain a Demand for an account in collections?
Contact Red Rock Financial Services at 702.932.6887.

I ordered a Demand online, and I need to request an updated Demand. What do I do?
Click here to go to the "Order a Resale or Lending Document" page. Log in with the email address and password you used at the time you registered. Click “My Account” on the upper left hand side of the screen and select the order for which you need the update. One free update is available within 45 days of the day the order began processing.

I already have some of the documents. Do I have to order a complete package?
Yes. We only offer complete packages. The documents are continually amended, added to and revised. Some documents change on a per-month basis, including financials. We need to ensure that the buyer is receiving the most accurate and up-to-date information for the Association in which they are purchasing.

I need a copy of my Association documents for my personal use. Do I have to order a Seller’s Package?
No; all Association governing documents are posted to each Association website for homeowners to view.

If I live in multiple Associations, do I need to have multiple Demands and Sellers Packages?
Yes. If a unit is goverened by multiple Associations, the system will requrie any user entering that unit address to order all Demands and Seller's Packages for all applicable Associations.

The person who ordered our Demand/Questionnaire/Sellers Package is out of the office. Can you change the delivery to someone else?
Yes; if the order has not been sent, we can simply change the fax number or email address. If the order has already been sent, we can resend Questionnaires and Demands to someone else. We have no way of changing a delivery address, however, once a Seller’s Package has shipped via UPS. You should contact 1-800-PICK UPS to make delivery arrangements.

What is the status of my order?
To check the status of an order, log in and select “My Account” in the upper left-hand corner of your screen. You will see a summary of your orders, including current status. If you are not the person who ordered the documents, you must contact the Transfer and Disclosure Department at 702.940.7076 to inquire on the order status.